Shipping & Returns

Shipping Policy

Shipping within Australia is $9 and FREE for orders over $150.

At Honey Hunt we use Australia Post Parcel Post satchels.

Your order will be posted same or next business day dependant on the time of your order. You will receive an email notification including your parcels unique tracking number upon dispatch.

International orders will be notified of shipping price upon order dependant on country. Postage varies according to the designated delivery addresses.

Returns & Exchange Policy

 

We want you to love our Honey Hunt fashion garments as much as we love creating them for you! If you are not happy with any of your Honey Hunt purchases please let us know and we will offer you an exchange or refund. See below for further details.

 

Online Returns

If for any reason, you are not 100% satisfied with an item purchase at www.honeyhunt.style simply return it to us within 14 days and we will happily provide an exchange, credit or refund, in accordance with the following conditions.

CONDITIONS FOR RETURNS & EXCHANGES

Products must be returned within 14 days of purchase for domestic and international orders.

- Items which have make-up marks will not be accepted for exchange or return including any tanning marks.

- Original tags must remain attached.

- Item/s must be in original condition, unworn, unsoiled and in original packaging.

- We do not offer any exchanges or refunds on sale items, except when the item is faulty. This applies to both Australian and International orders.

- Refunds are given on full priced garments only, this does not include any associated shipping charges from the original purchase or return.

- Exchanges can only be made if the intended item is available.

- Please note that regrettably we cannot offer exchanges or refunds on sale or discounted promotional items.This applies to both Australian and International orders. (This does not affect your statutory rights to receive a refund for faulty items).

- Store Credit is available on Sale and Promotional items

 

Please return with your item(s) and tax invoice to the address below. It is the customers responsibility to ensure items are returned to us: we recommend using trackable registered post, unfortunately Honey Hunt cannot accept any liability for goods returned by unregistered post. Shipping costs are incurred by the purchaser and are unfortunately non-refundable except in the instance that a product is deemed to be faulty.

 

Honey Hunt Style 1/10 Brigantine St, Byron Bay, NSW 2481 Australia

 

Refunds

Honey Hunt is more than happy to refund any full priced item that is returned to us in accordance with the conditions listed above. Refunds are processed directly back to the account/card used for the original purchase. 

Unfortunately we cannot offer a refund on items purchased on sale, However, a store Credit is available on Sale and Promotional items

 

Exchanges

Honey Hunt gladly will assist you with exchanging garments for an alternative size or colour, where available. Please note that stock is limited and we may not always be able to provide the requested exchange. Alternatively to receive a specific request you may incur a waiting time for production. In this instance, we will contact you to arrange an exchange, credit, or refund in accordance with our refund policy. 

 

Credit Vouchers

Honey Hunt is pleased to provide a Credit Voucher where requested, or in lieu of refund for sale items - these will be valid for 12 months, and can be redeemed in store or by contacting us at honey@juleshunt.com

 

International Returns 

If you are returning items delivered outside of Australia we are happy to offer a refund/ credit for the full purchase value. We recommend that you simply re-purchase the desired new size/colour online and return the originally purchased item for a refund/ credit. Please note that stock is limited and we may not always be able to provide the requested exchange alternatively you may incur a waiting time for production.

 

Faulty Garments

Here at Honey Hunt we take pride in our quality Australian made products and if you believe that an item you have purchased has a manufacturing fault please contact us as soon as possible. We will assess the garment, and if it is deemed to have a manufacturing fault, we will gladly organize a repair, replacement or refund, at our discretion. Personal wear and tear is not considered a manufacturing fault, and generally manufacturing faults will be apparent within the first couple of wears. We will happily provide a means of return postage for faulty purchases.

 

In-Store

If you change your mind about an item purchased in-store, please return it within 14 days and we will happily offer an exchange, refund or credit voucher equal to the purchase value of the item(s) as per the below policy. 

Unfortunately, we cannot offer a refund on items purchased on sale, however we are happy to issue a credit voucher, or to assist you in selecting an exchange to equal value. 

 

 

Change of Mind

Change of mind purchases can be returned in-store and must be returned in their original condition, with no sign of wear, and with all swing tickets, tags attached. Returns cannot be issued without original proof of purchase

 

If you have any queries regarding the returns and exchanges process, do not hesitate to contact us at honey@juleshunt.com

 

We would love to know the reason for your return. This will not affect the refund or return in anyway. Your feedback enables us to create a better product for you.

To all you gorgeous honeys. May we embrace our beautiful bodies with self-love and self-care, now and always.

Honey Hunt Style
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